After a broad exploration in her schooling, including small engines, archaeology and punk rock, Mercedes finally found her niche in computer science. She earned her degree in computer science from DePaul University with a minor in American Sign Language Studies. After university, Mercedes dove head-first into consulting and has worked with a wide range of clients in industries such as healthcare, performing arts, beverage distribution, and hospitality. While her ASL skills are rusty, her passion for problem-solving and user-centered solutions never wanes. Outside of work, she tries to unplug and enjoys fiber arts, particularly dyeing wool, spinning yarn, and crocheting.